How a Fortune 250 company took traditional manufacturing Six Sigma tools to identify flaws in the process and opportunities to build an entirely different infrastructure to address the talent shortages anticipated for 2010. You'll see how--step-by-step--the company designed a process to address recruiting needs in the most efficient and cost effective manner. You'll come away with a better understanding of whether six sigma is a tool for your own organization or whether they're other tools that might be a better fit. You'll learn from Trane's mistakes to make your job easier. You'll learn tools such as "process mapping" and "failure mode analysis" and more.